FAQs

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Orders & Payments

Q: What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

Q: Can I change or cancel my order?
We process orders quickly to ensure fast delivery. If you need to make changes, contact us within 12 hours of placing your order.

Shipping & Delivery

Q: Where do you ship to?
We ship worldwide. Delivery times vary by location.

Q: How long does shipping take?

• USA: 7–14 business days

• UK & Europe: 10–20 business days

• Other regions: 14–30 business days

Q: How can I track my order?
Once shipped, you’ll receive a tracking link via email.

Returns & Refunds

Q: Can I return my order?
Yes, you can return unused, unworn items in original packaging within 30 days of delivery.

Q: Are shapewear items returnable?
Due to hygiene reasons, shapewear items can only be returned if defective or unused in original sealed packaging.

Product Information

Q: How do I choose the right size?
Refer to our size chart on each product page. If unsure, contact us for assistance.

Q: Do you offer wholesale?
Currently, we focus on retail orders only, but you can contact us for bulk inquiries.